Welcome to Our Family! Essential Information for Our New Indoor Playground Partners
Dear Valued Client, Congratulations!
Thank you for choosing our professional indoor playground solutions. Your trust is our greatest honor. To ensure a smooth and successful start to your venture, we have prepared this comprehensive guide. Please read it carefully, as it will walk you through every critical step from preparation to grand opening.
Contract & Payment: Once the contract is signed and the initial payment is received, your project will be officially scheduled for production. Please keep all relevant documents safe.
Dedicated Support: You will be assigned a dedicated Project Manager who will be your single point of contact throughout the entire process.
Accurate Site Data: Please provide the precise dimensions of your venue (CAD files are preferred), ceiling height, location of load-bearing columns, and entrance door size. This is crucial for a feasible and safe design.
Design Collaboration: Our design team will create layout plans and 3D renderings based on your requirements. Your feedback is vital to us, so please share your thoughts promptly.
High-Standard Manufacturing: All equipment is manufactured using high-quality, non-toxic, fire-retardant, and eco-friendly materials, strictly adhering to international safety standards (e.g., CE, ASTM).
Transparent Logistics: Upon completion of production, we will confirm shipping details with you and provide the tracking number for real-time updates.
Professional Installation: Our experienced installation team will arrive at your site to perform professional assembly, ensuring all structures are secure, safe, and fully functional.
Starter Kit: You will receive a comprehensive "Operations Manual" covering daily cleaning procedures, safety regulations, staff training tips, and marketing ideas.
Worry-Free Warranty: We provide a comprehensive warranty. During the warranty period, any non-human-induced quality issues will be repaired or replaced free of charge.
Ongoing Partnership: Even after the warranty expires, we continue to offer prompt technical support and provide spare parts at preferential rates, standing firmly as your reliable partner.
Our Promise to You:
We are not just selling a set of play equipment; we are delivering a dream space for children to find joy and foster growth. We are committed to being your reliable long-term partner and sharing in your success.
Should you have any questions, please do not hesitate to contact your dedicated Project Manager or our customer service hotline.
Thank you once again for your choice! We look forward to building a brilliant future with you!
Sincerely,
The WENZHOU NINGKE TECHNOLOGY COMAPANY Team
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